Customer terms
Version d001-controlled-v1 · Effective 8 October 2026
These are testing-stage terms.
They apply to the invited, pre-launch Hompt test in the United Kingdom, Canada, the United States, India and Nigeria. They are not final terms for any country. They will be reviewed by lawyers for each country and replaced or confirmed before Hompt opens to the public.
Who these terms are for
These terms apply when you use Hompt as a customer: to ask for a service, receive offers and choose whether to book. Hompt is run by Plaiss Ltd (company number 17109369). Taking part is by invitation during the test.
What you agree to
- You have been admitted to the test and you sign in to use Hompt.
- You act for yourself, or only within an authority Hompt already recognises, for example for a business account you belong to.
- The information you give for a request is accurate in the ways that matter for it.
- You make the important choices yourself. Where Hompt asks you to approve something, such as accepting an offer, you do that explicitly.
- You follow Hompt’s privacy notice and the way it keeps and deletes information.
How requests and bookings work
- Nothing is booked until you accept an offer.
- Before you accept, businesses see the service, the time window, your description of the job and the general area you chose, not your address or contact details.
- During the test, offers and bookings are test transactions. No real payments are taken, and any payment step is clearly marked as a simulation.
What Hompt cannot promise
Hompt is a controlled, pre-launch service, and some features or providers may sometimes be unavailable. Taking part does not guarantee that a business will be available, that a match or an agreement will be found, or that a service will be completed.
What accepting these terms does not do
Accepting these terms lets you use Hompt as a customer. It does not make you a business on Hompt or give you any operator access, and it does not let you bypass any of Hompt’s rules for requests and bookings.
Contact
Questions about these terms: info@plaiss.com.